Why is this credit score not higher (see details)?

[StephenWeinstein]

According to the information below, (1) the only reason that I do not have a perfect credit score is because of one inquiry, and (2) my score is 68 points below perfect. A single inquiry should not affect a score by 68 points. Why is the score not higher?

"The Following Records are Based on Your [my] Equifax Credit Profile"
No Public Records Found
No Collection Items Found
4 Revolving credit cards, credit limits from $9000 to over $40000, and 1 utility company account. All 5 "Account Status: Pays account as agreed", no delinquencies. Combined balance less than $500.
1 Inquiry.
3 addresses (1 current and 2 former).
"on a scale of 350 to 850 points, you have a score of: 782"
"You have never been late with your payments, and no collection accounts or negative public records are listed..."
Average credit limit over $17000.
Using "1%" of available credit.
Only listing under "top factors that lower your score:" is
"applied for credit 1 time(s) in the past 12 months".
My oldest account is from 1994. The length/age of the credit history is over 10 years.

The only closed account on the credit report is the utility company account that I mentioned. I did close some other credit card accounts years ago, but they do not appear on the credit report used to calculate the score.

I did not apply for any type of credit. I applied for an HSA (a deposit account with unusual tax implications) and the bank checked my credit report. It is misreported on the credit report as a credit application, when it was actually an application to deposit money, not to borrow money.