What is the proper phone etiquette for asking a business to pay and over due bill?

randeelynn19 · #1 (**permalink**) 02-25-2008, 03:21 PM

I started a new job and part of it is calling buisness that we have worked on and asking them to pay up. What is the proper way to ask them that they need to pay a bill but seem very professional and nice at the same time?

geoff_hazel · #2 (**permalink**) 02-25-2008, 03:23 PM

hello, is this the abc company? could I speak to someone in accounts payable?

hello, this is me from my company. I notice that you have an outstanding bill of $34345 dollars that was due on <date>. I was wondering if you had sent payment on that yet?

No? It is <xxx> days past due. When would you expect to be making payment on that?

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