Do ontarians have rights when it comes to water damage insurance claims?

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03-02-2008, 10:04 PM

imagine

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Do ontarians have rights when it comes to water damage insurance claims?

We have a lot of water damage from a washing machine that rotted out and leaked. We are being told that we have to pick our new tiles from the samples given to us by the insurance adjuster's contractor,but we do not like anything he has. Are we obliged to go with his contractor. Also, we think the contractor is ripping off the insurance company, because he's charging a fortune for doing very little. Do we have rights as a person stating a claim in Ontario?

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