Do complaints about insurance companies go to the Insurance Commiss. in your...

[Kent S]

Go to the Insurance Commissioner's office in your state. Each state licenses and regulates the companies operating in that state so have authority over those companies. As far as action against the company I doubt from your statement above "costly doctors visit" if it would fit the criteria that a small claims court has as far as dollar value. You can try it and see otherwise you need to contact an attorney.

[Another Mom of 2]

...state, or the state of the co.? Our health insurance company has been promising to pay for a costly doctor's visit, but then, instead, they have sent out explanations of non-payment. I have been on the phone with them repeatedly for the past 4 months, and each time the rep says that they certainly should pay it, and that I can count on it being paid. But then, again, they don't. I have finally decided to take it to the insurance commissioner. The company's corporate office is in PA. Do I complain to the PA Insurance Commissioner, or to the Ins. Commissioner of my state?

Also, should I decide to take them to small claims court, would I have to go to PA, or would the court take place in my state?

Thanks for any feedback.