Time Warner Internet Modem ???

[Jose R]

the modem keeps disconnecting theres two lights blinking the internet and pc link but after a while it starts working and then it disconnects and it does da same thing over and over again yesterday it was working fine wtf is wrong and this shit is pissing me offf.!!!!! what could be wrong ??

[Mike S]

Time Warner is building their reputation with these problems. It's because the signal power is too weak arriving at the modem itself. The 'ready' light should be solid. If you're experiencing fast flashing it means the modem is not receiving a signal strong enough to attempt a synchronization with Time Warner. If it's a slow intermittent one there is communication but not enough for it to synchronize. You're going to have to call Time Warner and they're not easy about this and they're going to try to log into the modem, etc. etc... My best advice is say, "Bottom line, I can't connect, FIX IT!". I demanded they run a dedicated cable from the outside to the modem. I had to make myself heard but it worked. My opinions about their customer service is not the best.